Customer Service :

Return Policy

If you’re not satisfied with your portraits, and a retake date is available at your school, Strawbridge Studios will retake your photo (Fall only). Simply bring the entire package with you on retake day and return it to the photographer. If a retake date is not available at your school, you may request a refund.

Complete satisfaction is guaranteed. Strawbridge Studios, Inc. will refund full payment if all portraits are returned within 10 days of receipt. To receive a refund, simply return the entire package to the address below:

Attn Refund Department

Strawbridge Studios, Inc.

P.O. Box 3005

Durham, NC 27715-3005