Schools direct the sale of their yearbooks, including what ordering methods are available. Many schools utilize our online ordering system as well as accepting payments via cash or check.  However, every school has a different payment arrangement, so please reference the yearbook sale flyer provided by your school for more information. If you do not have ordering information available, please feel free to contact us at yearbook.support@strawbridge.net.

Most schools allow for online ordering through Strawbridge Studios.  Please reference the flyer provided by your school for more information.  If you do not have a flyer or ordering information on hand, please contact your school or email us at yearbook.support@strawbridge.net.

The school manages the sale of their yearbooks, and we want to make sure each one they have on hand is sold.  Please contact your school first to see if they are taking additional orders.

If the school has sold out of books, we do provide for reorders directly through us in most cases. These reorders typically begin June 1, though this depends upon when the school’s books have been delivered and the conclusion of their yearbook sale. Please note that these orders incur an additional shipping fee on top of the book’s sale price. If you need additional information, please feel free to contact us at yearbook.support@strawbridge.net.

The decision to offer personalization options for yearbooks ultimately rests with the school, as they direct and manage all aspects of their yearbook sale. This includes pricing, deadlines, and add-on options. If your school did not elect to offer personalization, then we unfortunately are not able to offer this option outside of the school’s sale parameters.

We are a wholesale provider and ship all books in bulk to the school for distribution.  In most cases, we begin taking reorders online for yearbooks that can be shipped direct June 1. These orders incur an additional shipping fee on top of the book’s sale price. If you need additional information, please feel free to contact us at yearbook.support@strawbridge.net.

Yearbooks are typically distributed toward the end of the school year.  However, each school will have its own particular timeline for delivery.  Please contact the school directly if you have specific questions regarding distribution.

We maintain digital copies of yearbooks for reprint going back 3 school years. To place an order for a yearbook older than the most recent school year, please contact our Yearbook Support team at 800-889-6092.

Please first contact the school directly to verify your order, as they are responsible for tracking all orders for distribution purposes. If they do not have record of your order, you may contact us at yearbook.support@strawbridge.net, and we can attempt to locate it for you. Please note that depending upon the school’s selected method of payment collection, we may not be able to verify orders not placed online.

Please email us at yearbook.support@strawbridge.net to request a refund.

Yearbooks are sent in bulk to the school for distribution. If you ordered a book and did not receive it, we first recommend contacting the school and their yearbook advisor directly, as they manage the sale of their yearbooks. In the event that the school is unable to provide you with your ordered copy, please contact us at yearbook.support@strawbridge.net for assistance.

Please email us at yearbook.support@strawbridge.net for assistance. We will evaluate the error and offer solutions on a case by case basis.