My credit card was declined online, but my account is showing a pending transaction. What does this mean?

The most common reason a credit card is declined online is due to an address or zip code mismatch where the address entered for the billing information does not match the address the credit card company or bank has on file. The pending transaction means that your account was located, but the transaction could not be completed. The pending transaction will automatically be removed from your account in approximately 3-5 business days. Unfortunately, Strawbridge Studios cannot assist with the removal of the pending charges. If you need assistance, please contact your bank or card company directly.